Home / FAQ
  • How soon can we get a reply after we send you an inquiry?
    In working days, we will reply to you within 12 hours after receiving the inquiry.
  • Are you a direct manufacturer or a trading company?
    We are a manufacturer, we produce and sell ourselves.
  • What products can you provide?
    Our main products are hair straighteners, curling irons, hair dryers, electric clippers, electric manicure devices, nail lamps and kitchen appliances sandwich machines.
  • What application fields do your products mainly involve?
    Our products cover beauty salons, small kitchen appliances.
  • Can you make customized products?
    Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.
  • What is the production capacity of your company?
    Zuoer has international standard laboratories, advanced testing equipment, strong R&D and design team, ERP management system, fully automatic production line and advanced injection molding machinery and equipment to provide strong guarantee and service for the company’s product quality and production capacity.
  • What is the payment method?
    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C can also be accepted.
  • How are the goods delivered to customers?
    Usually we ship by sea. We are only 35 kilometers away from Beilun Port, so it is very convenient to export.
  • Where are your goods mainly exported to?
    The company has an annual output of 1500,000 units, 98% of which are exported to 35 different countries and regions such as the United States, South Korea, Japan, Canada, Germany, Russia, Spain, Italy, the United Kingdom, Brazil, Mexico, Dubai, India, etc.